Kumarakom Coconut Creek farm and homestays in kerala and kumarakom houseboat Reservations and Cancellation Policies
- Reservations will be confirmed with an advance payment of 50% of the total room charges.
- For Cancellations made before 14 days prior to the date of arrival, 100% of the total advance payment will be refund.
- For cancellations made between 14 days to 10 days prior to the date of arrival, 50% of the room charges will be charged as retention. But postpone or prepone of the booking will be considered, as per the availability, within the period of three months.
- For cancellations made within 10 days prior to the date of arrival, the total room charges will be charged as retention. But postpone or prepone of the booking will be considered, as per the availability, within the period of three months.
- Postpone or prepone of the booking will not be considered with in the 3 days of the check in date
- Postpone or prepone of the booking will not be considered with in the 14 days of the check in date in the period of December 18th to January 5th of every year.
- Cancellation within 21days is full retention in the period of December 18th to January 5th of every year.
- If the guest doesn't turn up on the first day and check in on the second day of the reservation, we will provide cottages or houseboats to the guest, if the cottage or houseboat is available and otherwise refund of cash will not be considered.
- We will not compensate for the late arrivals and the early departures of the guest. But The guest can do early check in prior to 3 hrs of our default check in time only depends up on the room availability.
- Cancellation request should be made in writing or through E-mail and acknowledgement or confirmation email from us should be obtained for considering postpone or prepone.
- Default houseboat booking check in place and check out place kumarakom only.
- Kumarakom check in and alleppey check out or alleppey check in and kumarakom check out is extra Rs:1000 from the net payable rate.
- All disputes, in Kottayam jurisdiction only.
Our Bank Account details are
IF YOU ARE MAKING CASH DEPOSIT TO THIS ACCOUNT YOU HAVE TO ADD Rs: 125 APART FROM YOUR TOTAL AMOUNT OF REMITANCE.
Try to deposit CHEQUES/DD/FUND TRANSFER etc. Please send the booking payment excludes with all bank charges especially from foreign countries.
Bank Name: Axis Bank Kottayam
Account name: Coconut Creek farm and home stay
Account No: 051010200011477
Type of account: current account
Once the payment has been done please send immediate intimation to us for your earlier confirmation.
PayPal Payment Option Available for Houseboat and Homestay Bookings